Return and Refund Policy
At Weld Powertools and Construction Corp, we value customer satisfaction and strive to provide high-quality products. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Eligibility for Returns
We accept returns under the following conditions:
The item must be unused, in its original packaging, and in the same condition as received.
The return request must be made within (7) days of purchase,  if seven (7) days have passed since your purchase, you will not be offered an exchange of any kind.
Proof of purchase (receipt or invoice) is required.
Certain items, such as consumables, customized products, or clearance items, may not be eligible for return.

Return Process
To initiate a return: Contact our customer support team at contactwpcc@gmail.com or 0945 701 4671 with your order details.
Our team will review your request and provide instructions for returning the item.
Ship the item to our designated return address at S.B. Cabahug Street, Ibabao, Mandaue City Cebu.
Once received, we will inspect the item and notify you of the approval or rejection of your return.
Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

Refund Policy
Refunds will be issued based on the following conditions:
Approved Returns: If your return is approved, a refund will be processed to your original payment method within 30 days.
Partial Refunds: In some cases, partial refunds may be granted (e.g., items not in their original condition or missing parts not due to our error).
Non-Refundable Items: Certain items may not be eligible for a refund as specified in the eligibility section.

Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same product, contact us at contactwpcc@gmail.com

Late or Missing Refunds
If you haven’t received a refund yet:
Check your bank account.
Contact your credit card company (it may take some time before your refund is officially posted).
Contact your bank (processing times vary).
If you have done all of this and still have not received your refund, contact us at contactwpcc@gmail.com

Contact Us
For any questions regarding our return and refund policy, you can contact us at:
Weld Powertools and Construction Corporation
S.B Cabahug Street Ibabao Mandaue City Cebu 6014
contactwpcc@gmail.com